Privacy Policy

1. Information We Collect

Lovera Flower Shop collects customer information to process orders, arrange delivery, and provide customer support. Collected information includes: full name, phone number, delivery address, and email.

2. How We Use Your Information

Customer information is used internally at Lovera Flower Shop for:

• Order confirmation and processing
• Delivery to the correct address
• Customer support and care
• Sending promotional information (with consent)

3. Data Protection Commitment

Lovera Flower Shop commits to not sharing, selling, or disclosing customer personal information to third parties without consent, except as required by law.

4. Data Retention

Customer information is stored throughout the service period and until the customer requests deletion.

5. Contact

For questions about this privacy policy, please contact:

• Email: hoatuoi.lovera@gmail.com
• Phone: +84-931-685-320
• Address: 87 Street 16, Binh Chanh, HCMC